Return Policy

At Shaker House, we want you to be completely satisfied with your purchase. If you're not satisfied with your purchase for any reason, you may return eligible items within 14 days from the date of delivery for a refund. Please read the following return policy guidelines carefully:

1. Eligibility Criteria for Returns:

  • Items must be unused, in their original condition, and with all original tags, labels, and packaging intact.
  • Certain items such as personalized items, promotional or final sale items are not eligible for return.
  • Items must be accompanied by a valid proof of purchase, such as the original order number, receipt, or packing slip.

2. Initiation of Return:

  • You will need to provide a brief reason for the return to help us improve our products and services.

3. Return Shipping:

  • Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect due to our error.
  • We recommend using a trackable shipping method to ensure your return is received.

4. Refund Options:

Refund: If eligible, a refund will be issued to the original payment method within 7-10 days after we receive and inspect the returned item(s).

5. Damaged or Incorrect Items:

  • If you receive a damaged, defective, or incorrect item, please contact our customer service within 3 days of receiving the item. We will arrange for a replacement or provide further instructions.

6. Exceptions:

  • Items purchased during a specific promotion or clearance sale may have a different return policy. Please refer to the promotion details for more information.
7. Contact Us:

If you have any questions or need assistance with the return process, please don't hesitate to contact our customer service team at info@shakers4you.com.

8. Policy Changes:

We reserve the right to modify or update our return policy at any time. Changes to the policy will be posted on our website, and the revised policy will apply to all purchases made after the effective date.

By shopping with Shaker House, you agree to abide by our return policy and terms of service.

Thank you for choosing Shaker House. We appreciate your business!